The term ‘Groupe Optique Plus’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Groupe Optique Plus, 9520 Boul. de l’Acadie, Suite 222, Montréal, Québec, H4N 1L8. The term ‘you’ refers to the user or viewer of our website.
Orders will be fulfilled and despatched as quickly as possible. If a frame is out of stock, we will order the frame and send it to you with as little delay possible.
- REFUND/RETURN POLICY
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
Any complaints can be emailed to firstname.lastname@example.org or alternatively call (514) 336-2547. Each case will be looked at individually and dealt with as deemed appropriate.
Full terms and conditions are available upon request. Groupe Optique Plus reserves the right to modify or change these terms and conditions at any time.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
You may not create a link to this website from another website or document without Groupe Optique Plus’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Québec, Canada.